Refund, Return, and Cancellations
We deal with refunds, returns, and cancellations on a case-by-case basis. Our aim is for you to be absolutely happy with your product and services. If for some reason you are not, please email us at support@thetransformationtherapy.com and we will make every effort to amend the situation.
Payment Plan Agreements
TERMS OF THE AGREEMENT
The money (detailed on your transaction and receipt) will be paid in a series of payments, via your credit/debit card, as outlined in your transaction, and the specific terms of the agreement. By purchasing a product with payment plan terms, you hereby authorize The Transformation Therapy Ltd to charge these installments to your credit card and further understand and agree: that this payment is non-refundable; not to dispute this charge under any circumstance or in any manner with your bank or any merchant processor; and, that your purchase is subject to the Company’s terms and conditions.
In the event of default of the agreed repayment terms, you accept liability for all costs incurred by The Transformation Therapy Ltd in recovery due to your breach of the agreed repayment terms. Such costs may include, but not be limited to, a Letter Before Action, Debt Collection Agents fees, Interest and Late Payment Compensation per Invoice of $60.00. You also acknowledge and agree that a default in payment shall result in the suspension of your access to the course until your account is made current.
Payments
You agree to pay any applicable surcharge on payments made by credit card.
Unless otherwise stated, all amounts shown on our website are in US dollars and GBP pounds. The currency and amount will be displayed before you make your payment. We do not store your financial information on our platform. Our third party service provider, Stripe, will store your details and will use these details for each successive billing period. We are not responsible for your data with Stripe. If you have any concerns about your data, you should check the privacy policy for Stripe here: https://stripe.com/gb/privacy
Privacy Policy
Please see here for a full statement of our privacy policy.
Delivery of Orders
Audio downloads ordered from the website are sent out immediately via email. You can also login to the My Downloads section to retrieve these. Please email support@thetransformationtherapy.com if you did not receive your download.
Definitions
“You” means the user of the site, “We/us/our” means The Transformation Therapy, its subsidiaries, affiliates, officers, employees, agents, partners, licensors, successors and assigns, “site” means the sites of The Transformation Therapy on the World Wide Web. “Content” means the information and other material available within the site.
Important: These are the terms and conditions upon which we provide The Transformation Therapy website. By accessing the site, you agree to these terms and conditions. If you do not agree to these terms and conditions, you should not use or access the site.
Rights granted/rights reserved
You acknowledge that the content is made available to you for your personal use only and that you may download the content onto one computer hard drive. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, distribute, publish, commercially exploit or create derivative works of the content. For the avoidance of doubt, you may not market, sell, or use any of The Transformation Therapy products or programs for your own commercial purposes (i.e. as part of your business).
Warranty
The site and the content (which includes content that is supplied to us by third parties either directly or indirectly) is provided on an “as is” and “as available” basis and we make no warranties or representations, whether express or implied, in relation to the site or the content, including but not limited to, implied warranties or conditions or completeness, accuracy, satisfactory quality and fitness for a particular purpose.
Liability
You agree that, except for death and personal injury arising from our negligence, we shall not be liable in contract, tort, negligence, statutory duty or otherwise, for any loss or damage whatsoever arising directly or indirectly from or in any way connected with the site or your use of or reliance upon the content or any information you obtain by means of the site or your use of or reliance upon the content or any information you obtain by means of the site or any bookings or purchases you make of goods and/or services through your use of the site, including, without limitation, damage for loss of profits, loss of business, or any other consequential or pecuniary loss (even where we have been advised of the possibility of such loss or damage.)
Availability of the site
You acknowledge that it is technically impossible to provide the site free of faults and that we do not undertake to do so; that faults may lead to temporary unavailability of the site; and that the operation of the site may be adversely affected by conditions and performances outside our control, including, without limitation, transmission and telecommunications links between us and you and between us and other systems and networks.
Links to other sites
We may provide links to other websites. You acknowledge and agree that we are not responsible for the availability of such external sites, and do not endorse and are not responsible or liable for any content, advertising, products, services or other materials on or available from such sites.
Use of the site/indemnification
You undertake:
not to use the content for any unlawful purpose;
that you shall not make any use of the site such that the whole or part of the site is interrupted, damages, rendered less efficient, or the effectiveness or functionality of the site is in any way impaired;
not to use the site for the transmission or posting of any computer viruses or any material which is defamatory, offensive or of an obscene or menacing character, or in such a way as to cause annoyance, inconvenience or needless anxiety.
Intellectual property
You acknowledge that all copyright, trademarks and all other intellectual property rights in the content shall remain vested in us or our licensors.
Cookies
A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. On revisiting the website our computer server will recognize the cookie, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. This website, and other The Transformation Therapy websites to which it is linked, may use cookies to:
enable the signing in process to operate after you have registered with us;
enable us to estimate and report on our total audience size & traffic;
conduct research to improve our content and services.
By going to the Help section of the menu of your browser you should be able to configure your browser preferences to accept all cookies, reject all cookies, or notify you when a cookie is set. If you reject the use of cookies please note that the efficient operation of this site may be affected.
Other websites linked from this site may take a different approach to the use of cookies and you should check what that approach is with those who operate those sites. The Transformation Therapy website’s take no responsibility or liability for the practices undertaken by sites linked to this website.
Changes to these terms and conditions
We reserve the right to change these terms and conditions from time to time. By continuing to use the site following such change you will be deemed to have accepted such change. It is your responsibility to check regularly to determine whether these terms and conditions have been changed. If you do not agree to any such change you must immediately stop using the site.
Entire agreement
Those terms and conditions (as amended from time to time) together with any document expressly referred to in them comprise the entire agreement between you and us.
Severability
Each provision of these terms and conditions excluding or limiting liability shall be construed separately, applying and surviving even if for any reason one or other provisions is held to be inapplicable or unenforceable in any circumstances.
No waiver
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
Cancellation Refund For Live Events
Whilst every effort is made to avoid changes to our programs, we reserve the right to withdraw or cancel any course. If for any reason The Transformation Therapy cancels an event, all course fees will be returned in full. We cannot, however, reimburse the cost of any expenses, travel or accommodation arrangements and suggest that you consider travel insurance to cover any significant costs incurred.
